Sunday, February 2, 2014

Broadband Incident Report : : SHEFFIELD NODE 7017 : PARTIAL DEGRADED SERVICE : Reference 4204 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 4204   Issue : FINAL  
  Detected Date: 02/02/2014   Detected Time: 02:55  
  Start Date: 02/02/2014   Start Time: 02:55  
  Actual Clear Date: 02/02/2014   Actual Clear Time: 04:49  
     
  Incident Headline: : SHEFFIELD NODE 7017 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a degradation of Broadband Service.
 
  Closure Details: Service fully restored at 04.49 when hardware was changed at Sheffield.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0113201159012460127401302
0133201347013770140001422
0142301427014720150701522
016128016186016230162501642
0167301677017040172401740
0175101759017730177701845
019430197701777
 
  Duration: 0 days 01 hours 54 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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