Broadband Incident Report : : NORWICH NODE 09003 : DEGRADED SERVICE : Reference 5105 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	5105		Issue :	FINAL
	Detected Date:	08/02/2014		Detected Time:	02:04
	Start Date:	08/02/2014		Start Time:	02:02
	Actual Clear Date:	08/02/2014		Actual Clear Time:	02:56
	Incident Headline:	: NORWICH NODE 09003 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service fully restored at 02:56 after a hardware change at Norwich. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01379 01440 01473 01493 01502 01508 01553 01603 01728 01953 01553 01603 01728
	Duration:	0 days 00 hours 54 minutes

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