Sunday, March 9, 2014

Broadband Incident Report : : EDINBURGH EDGE ROUTE SWITCH 3 : LOSS OF SERVICE : Reference 8829 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 8829   Issue : INITIAL/FINAL  
  Detected Date: 09/03/2014   Detected Time: 03:31  
  Start Date: 09/03/2014   Start Time: 03:27  
  Actual Clear Date: 09/03/2014   Actual Clear Time: 03:28  
     
  Incident Headline: : EDINBURGH EDGE ROUTE SWITCH 3 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Closure Details: Service automatically restored at 03.28.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01250012590131330135501382
0138301389014750150501542
0156001563015920159501877
0189001914801914901915801988
02827640282766028448502890400289070
0289079028908302890840289261
 
  Duration: 0 days 00 hours 01 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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