Broadband Incident Report : : KIRKWALL NODE 12019 : PARTIAL DEGRADED SERVICE : Reference 15054 : Issue 5 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15054		Issue :	5
	Detected Date:	01/05/2014		Detected Time:	03:17
	Start Date:	01/05/2014		Start Time:	03:07
	Anticipated Clear Date:	02/05/2014		Anticipated Clear Time:	09:00
	Next Update Date:	02/05/2014		Next Update Time:	09:00
	Incident Headline:	: KIRKWALL NODE 12019 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	Following further information on the ordered spares it transpires the spares will be delivered to Aberdeen in the morning. An engineer will be tasked to transport the spares to the ferry and the engineer on the island can collect them. Reroute options have been investigated and there is no capacity. Next update will be issued upon service restoration unless there should be a significant development.
	Dialling Codes Affected:	01856

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