Broadband Incident Report : : MANCHESTER EDGE ROUTE SWITCH 3 : DEGRADED SERVICE : Reference 20430 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20430		Issue :	1
	Detected Date:	08/06/2014		Detected Time:	03:08
	Start Date:	08/06/2014		Start Time:	03:08
	Anticipated Clear Date:	08/06/2014		Anticipated Clear Time:	05:12
	Next Update Date:	08/06/2014		Next Update Time:	04:12
	Incident Headline:	: MANCHESTER EDGE ROUTE SWITCH 3 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01226 01244 01248 01253 01254 01257 01260 01274 01282 01352 01362 01388 01407 01422 01432 015126 015128 015142 015167 01535 01539 01584 01606 016122 01625 01630 01663 01691 01697 01706 01721 01744 01824 01889 01924 01952 01981 01989 01995 0282884

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.