Broadband Incident Report : BBIP ESR15.BIRMINGHAM6.BROADBAND : EMERGENCY PLANNED WORKS : Reference 30157 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30157		Issue :	1
	Detected Date:	11/08/2014		Detected Time:	00:21
	Start Date:	11/08/2014		Start Time:	00:21
	Anticipated Clear Date:	11/08/2014		Anticipated Clear Time:	04:00
	Next Update Date:	11/08/2014		Next Update Time:	04:00
	Incident Headline:	BBIP ESR15.BIRMINGHAM6.BROADBAND : EMERGENCY PLANNED WORKS
	Incident Details:	Planned outage for emergency change of card in slot 5, which keeps crashing, to fix the issue between 02:00 and 04:00 with an expected downtime window of 30 minutes. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Planned outage for emergency change of card in slot 5, which keeps crashing, to fix the issue between 02:00 and 04:00 with an expected downtime window of 30 minutes.
	Dialling Codes Affected:	01162 01285 01295 01299 01443 01452 01453 01684 01685 01792 01902 01905 01938 01994 0247654 LLCM0 LLWM0

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