Broadband Incident Report : BBIP ESR15.BIRMINGHAM6.BROADBAND : EMERGENCY PLANNED WORKS : Reference 30157 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30157		Issue :	FINAL
	Detected Date:	11/08/2014		Detected Time:	00:21
	Start Date:	11/08/2014		Start Time:	00:21
	Actual Clear Date:	11/08/2014		Actual Clear Time:	02:19
	Incident Headline:	BBIP ESR15.BIRMINGHAM6.BROADBAND : EMERGENCY PLANNED WORKS
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Card in slot 5 have been replaced and service is now stable as of 02:19 BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01162 01285 01295 01299 01443 01452 01453 01684 01685 01792 01902 01905 01938 01994 0247654 LLCM0 LLWM0
	Duration:	0 days 01 hours 58 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.