Broadband Incident Report : LITTLE BUDWORTH DSL 001 : PARTIAL DEGRADED SERVICE : Reference 30785 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30785		Issue :	FINAL
	Detected Date:	14/08/2014		Detected Time:	18:56
	Start Date:	14/08/2014		Start Time:	18:56
	Actual Clear Date:	16/08/2014		Actual Clear Time:	08:25
	Incident Headline:	LITTLE BUDWORTH DSL 001 : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 08:25 after all the line card where removed and replaced one at a time to prove which one is faulty. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01829
	Duration:	1 days 13 hours 29 minutes

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