Broadband Incident Report : : BRETTON 101 : EMERGENCY PEW : Reference 34457 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	34457		Issue :	2
	Detected Date:	10/09/2014		Detected Time:	22:24
	Start Date:	10/09/2014		Start Time:	22:24
	Anticipated Clear Date:	11/09/2014		Anticipated Clear Time:	21:43
	Next Update Date:	11/09/2014		Next Update Time:	21:43
	Incident Headline:	: BRETTON 101 : EMERGENCY PEW
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Fault diagnosis is ongoing. Card change required due to alarming card on DSLAM. Expected downtime for upto 90 minutes between 02:00 and 06:00 on 12/09/14. Services at risk if card change is not completed.
	Dialling Codes Affected:	01924

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.