Broadband Incident Report : : BRETTON 101 : LOSS OF SERVICE : Reference 34433 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	34433		Issue :	3
	Detected Date:	10/09/2014		Detected Time:	17:08
	Start Date:	10/09/2014		Start Time:	17:01
	Anticipated Clear Date:	10/09/2014		Anticipated Clear Time:	21:00
	Next Update Date:	10/09/2014		Next Update Time:	20:00
	Incident Headline:	: BRETTON 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	The Transmission route has been checked and there are no issues seen. The ADSL team have therefore tasked an engineer to continue investigations at Bretton, ETA 19:00. Spares have also been ordered and we are awaiting an ETA. An update will be issued once the engineer has completed onsite cooperation with the operational team.
	Dialling Codes Affected:	01924

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.