Broadband Incident Report : ADSL : CROMARTY AND POYNTZFIELD MUXES : LOSS OF SERVICE : Reference 19017 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19017		Issue :	FINAL
	Detected Date:	07/05/2015		Detected Time:	06:11
	Start Date:	07/05/2015		Start Time:	06:06
	Actual Clear Date:	07/05/2015		Actual Clear Time:	13:15
	Incident Headline:	ADSL : CROMARTY AND POYNTZFIELD MUXES : LOSS OF SERVICE
	Incident Details:	Loss of internet services for {589} Broadband customers.
	Closure Details:	Service fully restored at 13:15 after hardware was changed at Cromarty. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01381
	Duration:	0 days 07 hours 09 minutes

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