Broadband Incident Report : ADSL :[PONTERWYD]: MUX 001 : LOSS OF SERVICE : Reference 28025 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28025		Issue :	FINAL
	Detected Date:	30/06/2015		Detected Time:	12:28
	Start Date:	30/06/2015		Start Time:	12:16
	Actual Clear Date:	30/06/2015		Actual Clear Time:	19:05
	Incident Headline:	ADSL :[PONTERWYD]: MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Service restored at 19:05 when dis fibre was identified and re-spliced in a joint in Wolverhampton. All services affected by this cable failure has been confirmed as restored. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01970
	Duration:	0 days 06 hours 48 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.