Broadband Incident Report : MULTIPLE MUXES IRELAND : Reference 25476 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25476		Issue :	FINAL
	Detected Date:	16/06/2015		Detected Time:	09:24
	Start Date:	16/06/2015		Start Time:	09:24
	Actual Clear Date:	16/06/2015		Actual Clear Time:	09:58
	Incident Headline:	MULTIPLE MUXES IRELAND
	Incident Details:	Loss of internet services for 7152 Broadband customers.
	Closure Details:	The root cause for this incident was a transmission failure in Manchester, managed on IMT25480/15. Customer service was restored at 09:58 following remote actions by the 21CN Transmission operational team. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01432 01524 01568 01580 01584 01989 0282764 0283082 0283085 0283750 0283831 0284481 0286634 0286638 0286862 0286864 0288075 0288284 0288289 0288954 To Fo
	Duration:	0 days 00 hours 34 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.