Broadband Incident Report : : WIVELSFIELD GREEN MUX 102 : LOSS OF SERVICE (CI) : Reference 15018 : Issue 5 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15018		Issue :	5
	Detected Date:	30/03/2016		Detected Time:	09:45
	Start Date:	30/03/2016		Start Time:	09:45
	Anticipated Clear Date:	30/03/2016		Anticipated Clear Time:	18:30
	Next Update Date:	30/03/2016		Next Update Time:	18:00
	Incident Headline:	: WIVELSFIELD GREEN MUX 102 : LOSS OF SERVICE (CI)
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Loss of internet services for 45 Broadband customers. The spares were delivered to site at 15:48 and a task has now been raised for an EES engineer to attend Wivelsfield Green. Estimated time of repair is not known at present. Next update will be issued upon a significant development.
	Dialling Codes Affected:	01444

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.