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Incident Manager - Automatic Mailer.
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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 108005 | Issue : | FINAL | ||||
Detected Date: | 06/12/2016 | Detected Time: | 21:06 | ||||
Start Date: | 06/12/2016 | Start Time: | 19:48 | ||||
Actual Clear Date: | 07/12/2016 | Actual Clear Time: | 00:50 | ||||
Incident Headline: | ADSL : SKEABOST BRIDGE : MUX 101 : LOSS OF SERVICE (CI) | ||||||
Incident Details: | Loss of internet services for 175 Broadband customers. | ||||||
Closure Details: | Customer service was restored at 00:05 following the removal of a fibre micro-bend within the fibre tray at Portree. BT regrets any inconvenience this may have caused. | ||||||
Dialling Codes Affected: |
| Duration: | 0 days 05 hours 02 minutes | ||||
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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.
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