Broadband Incident Report : : MULTIPLE MUXS : EMERGENCY PEW : Reference 32489 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	32489		Issue :	1
	Detected Date:	17/06/2017		Detected Time:	06:31
	Start Date:	17/06/2017		Start Time:	06:31
	Anticipated Clear Date:	18/06/2017		Anticipated Clear Time:	06:00
	Next Update Date:	18/06/2017		Next Update Time:	02:00
	Incident Headline:	: MULTIPLE MUXS : EMERGENCY PEW
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Emergency PEW for card change between 2am and 6am on 18/06/17. The next update will be at the commencement of the work.
	Dialling Codes Affected:	01761 01805 01837

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.