Broadband Incident Report : ADSL : MULTIPLE MUXES WEST SCOTLAND : LOSS OF SERVICE : Reference 50807 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	50807		Issue :	FINAL
	Detected Date:	05/09/2017		Detected Time:	17:08
	Start Date:	05/09/2017		Start Time:	17:00
	Actual Clear Date:	05/09/2017		Actual Clear Time:	19:48
	Incident Headline:	ADSL : MULTIPLE MUXES WEST SCOTLAND : LOSS OF SERVICE
	Incident Details:	Loss of internet services for 607 Broadband customers, across 7 ADSL muxes.
	Closure Details:	Service fully restored at 19:48 after a hardware change on SDH network at Glasgow. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01360 01369 01436 01499 01700
	Duration:	0 days 02 hours 47 minutes

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