Broadband Incident Report : ADSL : WORTH MATRAVERS : MUX 101 : LOSS OF SERVICE (CI) : Reference 638052 : Issue UPDATE 2

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users and/or services
	BT Incident Reference:	638052		Issue :	2
	Detected DATE:	06/05/2018		Detected TIME:	07:28
	START DATE:	06/05/2018		START TIME:	07:24
	Anticipated CLEAR DATE:	06/05/2018		Anticipated CLEAR TIME:	15:00
	Next Update Date:	06/05/2018		Next Update Time:	14:00
	Incident Headline:	ADSL : WORTH MATRAVERS : MUX 101 : LOSS OF SERVICE (CI)
	Incident Details:	At the moment some of your End Users may be experiencing a loss of service.
	Progress Details:	This is running as a child case of parent incident IMT638064/18. A Precision Test Officer has attended Toothill and confirmed damage as being 3.8kms towards Wroughton. He is now travelling to the site of the damage. Estimated time of restoration not yet known. Next update will be issued by 14:00 or upon a significant development.
	Dialing Codes Affected:	01929

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.