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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 18115 | Issue : | 1 | ||||
Detected Date: | 24/07/2007 | Detected Time: | 13:49 | ||||
Start Date: | 24/07/2007 | Start Time: | 13:49 | ||||
Anticipated Clear Date: | 24/07/2007 | Anticipated Clear Time: | 15:49 | ||||
Incident Headline: | : BOURNE END MUX 102: LOSS OF SERVICE | ||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||
Progress Details: | Engineers are making progress towards full restoration of Service. A reset of the mux is required which will take place now, will advise as soon as reset and back in service. Further updates will be provided as soon as possible. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 24/07/2007 13:58
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