Friday, July 27, 2007

Broadband Incident Report : : IPSWICH MSAN 301, 302 & 303 : LOSS OF SERVICE : Reference 18385 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18385   Issue : FINAL  
  Detected Date: 27/07/2007   Detected Time: 08:23  
  Start Date: 27/07/2007   Start Time: 08:23  
  Actual Clear Date: 27/07/2007   Actual Clear Time: 09:25  
     
  Incident Headline: : IPSWICH MSAN 301, 302 & 303 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a


Reboot of Software
BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01473
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 27/07/2007 09:48

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