Tuesday, July 24, 2007

Broadband Incident Report : : HARLESDEN : LOSS OF SERVICE : Reference 18108 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18108   Issue : 2  
  Detected Date: 24/07/2007   Detected Time: 07:56  
  Start Date: 24/07/2007   Start Time: 07:56  
  Anticipated Clear Date: 24/07/2007   Anticipated Clear Time: 15:06  
     
  Incident Headline: : HARLESDEN : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss or degradation of ADSL Service on the following DSLAMs [LIST/DETAIL MUXS].




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A fibre fault has been detected and a Precision testing officer is en-route to site

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
015360177801788
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 24/07/2007 14:16

No comments: