Monday, July 30, 2007

Broadband Incident Report : : MANCHESTER MUX 101 : LOSS OF SERVICE : Reference 18548 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18548   Issue : FINAL  
  Detected Date: 30/07/2007   Detected Time: 01:47  
  Start Date: 30/07/2007   Start Time: 01:47  
  Actual Clear Date: 30/07/2007   Actual Clear Time: 06:42  
     
  Incident Headline: : MANCHESTER MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a


Card Change

This issue may have been due to



an Equipment Failure

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
016128016129016137016161016171
016186016129016137016161
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/07/2007 06:49

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