Friday, August 3, 2007

Broadband Incident Report : BBIP - NON CLUSTER HOMEGATEWAY ACCESS ROUTER 5 & 6 EALING - LOSS OF SERVICE : Reference 18962 : Issue 1 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18962   Issue : 1  
  Detected Date: 03/08/2007   Detected Time: 06:30  
  Start Date: 03/08/2007   Start Time: 06:30  
  Anticipated Clear Date: 03/08/2007   Anticipated Clear Time: 08:30  
     
  Incident Headline: BBIP - NON CLUSTER HOMEGATEWAY ACCESS ROUTER 5 & 6 EALING - LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End-Users may be experiencing a loss or degradation of Service.

 
  Progress Details: Engineers are making progress towards full restoration of Service.

Due to the nature of this incident we are currently unable to identify any affected End Users.
Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 03/08/2007 07:09

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