Friday, August 3, 2007

Broadband Incident Report : BBIP - NON CLUSTER HOMEGATEWAY ACCESS ROUTER 5 & 6 EALING - LOSS OF SERVICE : Reference 18962 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18962   Issue : 2  
  Detected Date: 03/08/2007   Detected Time: 06:30  
  Start Date: 03/08/2007   Start Time: 06:30  
  Anticipated Clear Date: 03/08/2007   Anticipated Clear Time: 08:30  
     
  Incident Headline: BBIP - NON CLUSTER HOMEGATEWAY ACCESS ROUTER 5 & 6 EALING - LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End-Users may be experiencing a loss or degradation of Service.

 
  Progress Details: BT is making progress towards full restoration of Service.
A Field Maintenance Officer has been tasked to site.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 03/08/2007 07:34

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