Broadband Incident Report : BBIP - NON CLUSTER HOMEGATEWAY ACCESS ROUTER 5 & 6 EALING - LOSS OF SERVICE : Reference 18962 : Issue 3 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18962		Issue :	3
	Detected Date:	03/08/2007		Detected Time:	06:30
	Start Date:	03/08/2007		Start Time:	06:30
	Anticipated Clear Date:	03/08/2007		Anticipated Clear Time:	08:54
	Incident Headline:	BBIP - NON CLUSTER HOMEGATEWAY ACCESS ROUTER 5 & 6 EALING - LOSS OF SERVICE
	Incident Details:	Some of your Broadband End-Users may be experiencing a loss or degradation of Service.
	Progress Details:	BT is making progress towards full restoration of Service. A Field Maintenance Officer is completing further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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Incident Manager - Automatic Mailer.
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System Time Stamp: 03/08/2007 08:04