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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 22559 | Issue : | 1 | ||||
Detected Date: | 13/09/2007 | Detected Time: | 12:04 | ||||
Start Date: | 13/09/2007 | Start Time: | 12:04 | ||||
Anticipated Clear Date: | 13/09/2007 | Anticipated Clear Time: | 14:04 | ||||
Incident Headline: | : CARDINGTON MUX 101: LOSS OF SERVICE | ||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||
Progress Details: | Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Field maintenance officers have been tasked to site to investigate. Further updates will be provided as soon as possible. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 13/09/2007 12:12
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