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BT Wholesale - Broadband Incident Report | ||||||||||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||||||||||||||||||||||
BT Incident Reference: | 22686 | Issue : | FINAL | |||||||||||||||||||||||||||
Detected Date: | 15/09/2007 | Detected Time: | 01:57 | |||||||||||||||||||||||||||
Start Date: | 15/09/2007 | Start Time: | 01:55 | |||||||||||||||||||||||||||
Actual Clear Date: | 15/09/2007 | Actual Clear Time: | 04:45 | |||||||||||||||||||||||||||
Incident Headline: | : PINNER MUX 102 : LOSS OF SERVICE | |||||||||||||||||||||||||||||
Incident Details: | Some of your Broadband End Users may have experienced slow throughput. | |||||||||||||||||||||||||||||
Progress Details: | Service has been restored by completing a power cycle. BT regrets any inconvenience this may have caused. | |||||||||||||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 15/09/2007 04:53
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