Thursday, September 13, 2007

Broadband Incident Report : : CARDINGTON MUX 101: LOSS OF SERVICE : Reference 22559 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22559   Issue : FINAL  
  Detected Date: 13/09/2007   Detected Time: 12:04  
  Start Date: 13/09/2007   Start Time: 12:04  
  Actual Clear Date: 13/09/2007   Actual Clear Time: 13:55  
     
  Incident Headline: : CARDINGTON MUX 101: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Planned outage arranged with the Eastern Electricity Board under ref 15294414, running until 17:00.
BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01234
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 13/09/2007 14:00

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