Saturday, September 15, 2007

Broadband Incident Report : SLOUGH DSL 002 : LOSS OF SERVICE : Reference 22726 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22726   Issue : FINAL  
  Detected Date: 15/09/2007   Detected Time: 11:43  
  Start Date: 15/09/2007   Start Time: 11:43  
  Actual Clear Date: 15/09/2007   Actual Clear Time: 13:14  
     
  Incident Headline: SLOUGH DSL 002 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a

Card Reseat
This issue may have been due to


an Equipment Failure

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01753
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 15/09/2007 13:26

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