Tuesday, October 9, 2007

Broadband Incident Report : : AYLESBURY MUX 103 : PARTIAL LOSS OF SERVICE : Reference 25093 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25093   Issue : FINAL  
  Detected Date: 09/10/2007   Detected Time: 14:09  
  Start Date: 09/10/2007   Start Time: 14:07  
  Actual Clear Date: 09/10/2007   Actual Clear Time: 16:05  
     
  Incident Headline: : AYLESBURY MUX 103 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Service has been restored by Change of Extender card.

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01296
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 09/10/2007 16:22

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