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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 25093 | Issue : | FINAL | ||||
Detected Date: | 09/10/2007 | Detected Time: | 14:09 | ||||
Start Date: | 09/10/2007 | Start Time: | 14:07 | ||||
Actual Clear Date: | 09/10/2007 | Actual Clear Time: | 16:05 | ||||
Incident Headline: | : AYLESBURY MUX 103 : PARTIAL LOSS OF SERVICE | ||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||
Progress Details: | Service has been restored by Change of Extender card. BT regrets any inconvenience this may have caused. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 09/10/2007 16:22
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