Monday, October 8, 2007

Broadband Incident Report : : CROXTON MUX 101: LOSS OF SERVICE : Reference 24897 : Issue 5 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 24897   Issue : 5  
  Detected Date: 08/10/2007   Detected Time: 04:07  
  Start Date: 08/10/2007   Start Time: 04:06  
  Anticipated Clear Date: 08/10/2007   Anticipated Clear Time: 11:07  
     
  Incident Headline: : CROXTON MUX 101: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

A Field Maintenance Officer is completing further diagnostics.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01480
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 08/10/2007 08:13

No comments: