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BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 25388 | Issue : | FINAL | ||||||||||||
Detected Date: | 12/10/2007 | Detected Time: | 12:28 | ||||||||||||
Start Date: | 12/10/2007 | Start Time: | 12:28 | ||||||||||||
Actual Clear Date: | 12/10/2007 | Actual Clear Time: | 12:41 | ||||||||||||
Incident Headline: | : BIRMINGHAM SHIRLEY MUX 003: DEGRADED SERVICE | ||||||||||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||||||||||
Progress Details: | Service has been restored by completing a reboot of the CP card. BT regrets any inconvenience this may have caused. | ||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 12/10/2007 12:49
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