Friday, October 12, 2007

Broadband Incident Report : : LINGFIELD MUX 101 : LOSS OF SERVICE : Reference 25444 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25444   Issue : 3  
  Detected Date: 12/10/2007   Detected Time: 21:18  
  Start Date: 12/10/2007   Start Time: 21:18  
  Anticipated Clear Date: 13/10/2007   Anticipated Clear Time: 00:33  
     
  Incident Headline: : LINGFIELD MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
A Field Maintenance Officer is now on site.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01342
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 12/10/2007 23:37

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