Thursday, November 1, 2007

Broadband Incident Report : : ERX10 EALING3 : PARTIAL LOSS OF SERVICE : Reference 27238 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 27238   Issue : 3  
  Detected Date: 01/11/2007   Detected Time: 09:19  
  Start Date: 01/11/2007   Start Time: 09:12  
  Anticipated Clear Date: 01/11/2007   Anticipated Clear Time: 12:11  
     
  Incident Headline: : ERX10 EALING3 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

A Field Maintenance Officer is now on site.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/11/2007 11:16

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