Broadband Incident Report : HERTFORD MUX 002 : DEGRADED SERVICE : Reference 27176 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27176		Issue :	FINAL
	Detected Date:	31/10/2007		Detected Time:	18:25
	Start Date:	31/10/2007		Start Time:	18:25
	Actual Clear Date:	01/11/2007		Actual Clear Time:	01:00
	Incident Headline:	HERTFORD MUX 002 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a reboot on the host mux. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01992

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System Time Stamp: 01/11/2007 01:52