Broadband Incident Report : ALDERSHOT 101, RUNFOLD 101 AND ELSTEAD 101 : LOSS OF SERVICE : Reference 30217 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30217		Issue :	FINAL
	Detected Date:	04/12/2007		Detected Time:	17:25
	Start Date:	04/12/2007		Start Time:	17:24
	Actual Clear Date:	04/12/2007		Actual Clear Time:	17:50
	Incident Headline:	ALDERSHOT 101, RUNFOLD 101 AND ELSTEAD 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of ADSL Service.
	Progress Details:	Service has been restored. This issue may have been due to a Software Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01252

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 04/12/2007 18:00