Sunday, December 2, 2007

Broadband Incident Report : : LOSS OF 3 MUXES IN THE BIGGLESWADE AREA : LOSS OF SERVICE : Reference 29981 : Issue 4 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29981   Issue : 4  
  Detected Date: 02/12/2007   Detected Time: 02:16  
  Start Date: 02/12/2007   Start Time: 02:16  
  Anticipated Clear Date: 02/12/2007   Anticipated Clear Time: 08:00  
     
  Incident Headline: : LOSS OF 3 MUXES IN THE BIGGLESWADE AREA : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

Suspect part of a cable failure, Arranging for a precision testing officer to attend site to confirm cable failure.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
0146201767
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 02/12/2007 05:03

No comments: