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BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 28529 | Issue : | FINAL | ||||||||||||
Detected Date: | 26/11/2008 | Detected Time: | 10:18 | ||||||||||||
Start Date: | 26/11/2008 | Start Time: | 10:17 | ||||||||||||
Actual Clear Date: | 26/11/2008 | Actual Clear Time: | 11:30 | ||||||||||||
Incident Headline: | FOLESHILL MUX 102 : LOSS OF SERVICE | ||||||||||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | ||||||||||||||
Progress Details: | Service has been restored by completing a Power Cycle BT regrets any inconvenience this may have caused. | ||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 26/11/2008 11:34
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