Broadband Incident Report : ILFORD POP SITE : PARTIAL LOSS OF SERVICE : Reference 28446 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28446		Issue :	FINAL
	Detected Date:	25/11/2008		Detected Time:	13:05
	Start Date:	25/11/2008		Start Time:	12:50
	Actual Clear Date:	25/11/2008		Actual Clear Time:	15:08
	Incident Headline:	ILFORD POP SITE : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reset of Software BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 25/11/2008 15:24