Broadband Incident Report : : OLNEY: LOSS OF SERVICE : Reference 28595 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28595		Issue :	FINAL
	Detected Date:	26/11/2008		Detected Time:	22:26
	Start Date:	26/11/2008		Start Time:	22:24
	Actual Clear Date:	27/11/2008		Actual Clear Time:	00:20
	Incident Headline:	: OLNEY: LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change Card Reseat Configuration This issue may have been due to SELECT ONE OF THE OPTIONS BELOW an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01234

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System Time Stamp: 27/11/2008 00:49