Sunday, November 23, 2008

Broadband Incident Report : MANCHESTER TRAFFORD MUX 1 : LOSS OF SERVICE : Reference 28291 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28291   Issue : FINAL  
  Detected Date: 23/11/2008   Detected Time: 22:07  
  Start Date: 23/11/2008   Start Time: 22:07  
  Actual Clear Date: 23/11/2008   Actual Clear Time: 23:34  
     
  Incident Headline: MANCHESTER TRAFFORD MUX 1 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a card change. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
016184016187016188
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 23/11/2008 23:39

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