Thursday, December 11, 2008

Broadband Incident Report : : CHISWICK MUX 6 : LOSS OF SERVICE : Reference 29801 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29801   Issue : FINAL  
  Detected Date: 11/12/2008   Detected Time: 21:22  
  Start Date: 11/12/2008   Start Time: 21:21  
  Actual Clear Date: 11/12/2008   Actual Clear Time: 22:51  
     
  Incident Headline: : CHISWICK MUX 6 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restore.
Card changed.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
02031840203275020840002087230208742
02087470208987020899402089950208996
0208747020898702089940208995
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 11/12/2008 23:06

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