Broadband Incident Report : NORTH EDGWARE MUX 101 : DEGRADED SERVICE : Reference 29933 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29933		Issue :	1
	Detected Date:	13/12/2008		Detected Time:	10:41
	Start Date:	13/12/2008		Start Time:	10:38
	Anticipated Clear Date:	13/12/2008		Anticipated Clear Time:	12:38
	Incident Headline:	NORTH EDGWARE MUX 101 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineers are making progress towards full restoration of Service. It is likely your Broadband End Users are experiencing one or more of the following: Intermittent loss of synchronisation Packet loss Further updates will be provided as soon as possible.
	Dialling Codes Affected:	0203209 0203271 0208238 0208357 0208537 0208621 0208728 0208905 0208930 0208931 0208933 0208958 0208905 0208930

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System Time Stamp: 13/12/2008 10:53