Broadband Incident Report : : NORTH EDGWARE MUX 101 : DEGRADED SERVICE : Reference 29699 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29699		Issue :	FINAL
	Detected Date:	10/12/2008		Detected Time:	17:58
	Start Date:	10/12/2008		Start Time:	17:55
	Actual Clear Date:	10/12/2008		Actual Clear Time:	18:30
	Incident Headline:	: NORTH EDGWARE MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a Reset of a Card This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203209 0203271 0208238 0208357 0208537 0208621 0208728 0208905 0208930 0208931 0208933 0208958 0208905 0208930

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System Time Stamp: 10/12/2008 18:51