Broadband Incident Report : : HARPENDEN MUX 101 AND KIMPTON MUX 101 : LOSS OF SERVICE : Reference 29563 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29563		Issue :	FINAL
	Detected Date:	09/12/2008		Detected Time:	21:34
	Start Date:	09/12/2008		Start Time:	21:33
	Actual Clear Date:	10/12/2008		Actual Clear Time:	00:53
	Incident Headline:	: HARPENDEN MUX 101 AND KIMPTON MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01438 01582

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System Time Stamp: 10/12/2008 01:10