Monday, December 15, 2008

Broadband Incident Report : : ESR4 BIRMINGHAM 5 : RESTRICTED SERVICE (CANCELLED) : Reference 30053 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30053   Issue : FINAL  
  Detected Date: 15/12/2008   Detected Time: 17:43  
  Start Date: 15/12/2008   Start Time: 17:35  
  Actual Clear Date: 15/12/2008   Actual Clear Time: 17:35  
     
  Incident Headline: : ESR4 BIRMINGHAM 5 : RESTRICTED SERVICE (CANCELLED)  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Reset of Application
This issue may have been due to
a Data Fault
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 15/12/2008 18:49

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