Sunday, December 14, 2008

Broadband Incident Report : : ILFORD NODE 08 : PARTIAL LOSS OF SERVICE : Reference 29994 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29994   Issue : 1  
  Detected Date: 14/12/2008   Detected Time: 18:37  
  Start Date: 14/12/2008   Start Time: 18:33  
  Anticipated Clear Date: 14/12/2008   Anticipated Clear Time: 21:30  
     
  Incident Headline: : ILFORD NODE 08 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer has been tasked to site.
Operational teams are carrying out remote diagnostics.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 14/12/2008 20:38

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