Broadband Incident Report : NEYLAND ADSL 101 : LOSS OF SERVICE : Reference 30433 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30433		Issue :	FINAL
	Detected Date:	18/12/2008		Detected Time:	18:53
	Start Date:	18/12/2008		Start Time:	18:50
	Actual Clear Date:	18/12/2008		Actual Clear Time:	20:58
	Incident Headline:	NEYLAND ADSL 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01646

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Incident Manager - Automatic Mailer.
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System Time Stamp: 18/12/2008 21:05