Broadband Incident Report : ADSL : DENBURN MSAN 302 : LOSS OF SERVICE : FAILED PEW PW089134 : Reference 1514 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1514		Issue :	FINAL
	Detected Date:	22/01/2009		Detected Time:	12:53
	Start Date:	22/01/2009		Start Time:	07:36
	Actual Clear Date:	22/01/2009		Actual Clear Time:	22:30
	Incident Headline:	ADSL : DENBURN MSAN 302 : LOSS OF SERVICE : FAILED PEW PW089134
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Card Change & Software Download This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01224

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System Time Stamp: 22/01/2009 22:54