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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 1344 | Issue : | FINAL | ||||
Detected Date: | 20/01/2009 | Detected Time: | 10:49 | ||||
Start Date: | 20/01/2009 | Start Time: | 10:40 | ||||
Actual Clear Date: | 20/01/2009 | Actual Clear Time: | 13:15 | ||||
Incident Headline: | STIRLING MUX 1 : DEGRADED SERVICE | ||||||
Incident Details: | At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. | ||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: An Engineer has been tasked to site. Further updates will be provided as soon as possible. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 20/01/2009 14:09
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